Privacy Policy

1. Who we are

HERmones is operated by Unbroken Consulting Pte. Ltd. ("HERmones," "we," "us"), a private limited company registered in Singapore at 68 Circular Road, #02-01, Singapore 049422.

This policy explains what information the HERmones mobile application ("the App") handles, why, and what control you have. It applies to the App and to hermones.com. Our Data Protection Officer can be reached at privacy@hermones.com.

2. What the App handles

2.1 What you log

The App works from information you choose to enter:

• Cycle phase and related information you select, or that the App estimates
• Daily logs — mood, sleep, stress, movement, alcohol, sugar, supplements, and similar entries
• Symptoms and anything you write yourself, including journal entries
• Onboarding answers used to personalize your readings
• Values the App calculates from the above, such as your hormonal age reading and pattern observations

We treat all of this as sensitive health information, including reproductive and menstrual health information, and protect it accordingly.

2.2 What we receive

2.3 How your readings are generated

Your daily reading is produced from what you log. Where generating a reading requires processing outside your device, that processing is carried out by service providers acting on our instructions under contracts that prohibit them from using your information for their own purposes, from training their systems on it, or from keeping it longer than needed to return your reading. We do not attach your name or contact details to information sent for this purpose.

2.4 What we never do

• We do not sell your personal information, and we have not sold or shared it for cross-context behavioral advertising.
• We do not use your health information for advertising or marketing targeting.
• We do not give your individual information to your employer, insurer, or any partner organization — including when your access is sponsored by an employer. A sponsoring organization is told only how many people activated access. Never who. Never what they logged.
• We do not disclose your reproductive or menstrual health information to data brokers.

3. Why we handle information

• To give you the App — your daily reading, translation, suggested moves, and hormonal-age view.
• To support you — answering messages you send.
• To keep the App working — diagnosing crashes and fixing defects.
• To meet legal obligations — tax, accounting, and lawful requests as described below.

Where the law requires a legal basis, we rely on your consent for health information, on performance of our contract with you to deliver the App, and on legitimate interests for security and fixing defects. You can withdraw consent at any time by deleting your data or the App.

4. Who can see your information

We disclose information only to:

• Service providers that host, process, distribute, or support the App under contracts that forbid using your information for their own purposes.
• Apple and Google, which distribute the App under their own privacy policies. If we ever charge for anything, payment is handled entirely by them — we never receive your card details.
• Legal requests, as described in the next section.
• A successor if the business is transferred — in which case this policy continues to apply, and we will tell you before your information becomes subject to a different one.

5. Government and legal requests

Because HERmones handles reproductive health information, we take a deliberate position:

• Information stored only on your device is not in our possession, and we cannot produce what we do not hold.
• For anything we do hold, we require valid legal process and review every request for validity and scope.
• We will tell you about a request concerning your information unless we are legally prohibited from doing so.
• We do not voluntarily hand personal information to law enforcement without valid legal process, except in a genuine emergency involving a risk of death or serious physical injury.

6. Your rights and choices

6.1 Everyone

• Delete everything. The App lets you erase your logs and delete your account from inside the App. Removing the App from your device also removes what is stored locally.
• Get a copy. You can ask for a copy of information we hold about you.
• Correct it. You can edit your logs any time, and ask us to correct account information.
• Notifications. Turn them off any time in your device settings.

To exercise any of these, write to privacy@hermones.com. We respond within the time your local law requires.

6.2 Singapore

Under the Personal Data Protection Act 2012, you may request access to and correction of personal data we hold about you, and may withdraw consent to our handling of it, by contacting our Data Protection Officer at privacy@hermones.com. Withdrawing consent may mean we can no longer provide parts of the App.

6.3 United States

Depending on where you live — including California, Colorado, Connecticut, Virginia, Texas, Oregon, and others — you may have rights to know, access, delete, correct, and port your personal information, to opt out of sale, sharing, targeted advertising, and profiling, and not to be treated differently for exercising them. We do not sell or share personal information, and we do not use it for targeted advertising or profiling, so there is no opt-out to give — but every other right is available to you at privacy@hermones.com, including through an authorized agent.

Consumer health data. What you log is consumer health data under laws including the Washington My Health My Data Act and Nevada SB 370. We collect it only with your consent, use it only to provide the App, and never sell it. Washington and Nevada residents may withdraw consent and request deletion at privacy@hermones.com.

6.4 Latin America

If you use HERmones in Chile, Peru, Uruguay, Mexico, Colombia, or elsewhere in the region, you may exercise the access, rectification, cancellation, opposition, and deletion rights your local law provides — including Chile's Law 19.628, Peru's Law 29733, and Uruguay's Law 18.331 — by writing to privacy@hermones.com. Sensitive health data is handled only with your express consent.

6.5 Europe and the United Kingdom

Where the GDPR or UK GDPR applies, you also have rights of access, rectification, erasure, restriction, portability, and objection, and the right to complain to your supervisory authority.

7. Security

We use technical and organizational measures suited to how sensitive this information is: encryption in transit for anything transmitted, access limited to those who need it, and contracts requiring our providers to protect it to the same standard. No system is perfect. If a breach affects your personal information, we will notify you and the relevant regulators as the law requires.

8. How long we keep things

Logs held on your device stay there for as long as you want them — there is no expiry date on your own history, and we never delete it because you have been away. Your record is yours until you delete it or remove the App.

Account records are kept while your account is active, and afterwards only as long as legal, tax, and accounting rules require. Diagnostic and crash information is kept for 90 days. Messages you send us are kept for 12 months, except requests you make about your privacy rights, which we keep for 24 months because the law requires us to record them.

9. Age

HERmones is intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has given us information, write to privacy@hermones.com and we will delete it.

10. Where information is handled

We are based in Singapore, and information we hold may be processed there or by service providers in other countries. Where required, we use appropriate safeguards — such as standard contractual clauses — for transfers out of your region, and we require comparable protection wherever your information goes.

11. Changes to this policy

If we make a material change — particularly to how health information is used or shared — we will tell you in the App before it takes effect, and ask for your consent again where the law requires. The date at the top always reflects the current version.

12. Contact

Unbroken Consulting Pte. Ltd.
68 Circular Road, #02-01
Singapore 049422
privacy@hermones.com